Water Damage Restoration in Palm Beach & Broward

Water keeps spreading until someone stops it. We find the source, remove the water and dry your home or business properly, so the damage stops and mold doesn't get a start.

What causes most water damage in South Florida

• AC condensate lines that clog and overflow drain pans, often in attics and closets
• Failed supply lines on toilets, sinks, ice makers and washing machines
• Water heaters that rust through or burst
• Roof leaks and wind-driven rain during summer storms and tropical systems
• Slab leaks and cracked cast-iron drain lines in older homes
• Sewage and drain backups

Common leaks we clean up

Water coming through the ceiling

A stain, drip or sag in the ceiling means water has already spread across the drywall and insulation above it. The usual sources are an AC air handler in the attic, a bathroom or laundry room upstairs, the unit above you, or the roof. Stay out from under a sagging ceiling, and turn off power to nearby light fixtures if you can do it from a dry spot. We find how far the water went, remove wet insulation and drywall that can't be saved and dry the space above the ceiling. We don't repair roofs, so a roof leak also needs a licensed roofer.

AC and air handler leaks

A clogged condensate drain line or a rusted drain pan is a common source of water damage in South Florida homes and condos. Water soaks the closet floor, baseboards and walls around the air handler, or the ceiling below an attic unit. See AC leak water damage for what to do first.

Leaks from the condo or apartment upstairs

If water is coming from the unit above, tell that neighbor and your association or building manager right away so the water can be shut off, and take photos. We dry and clean your unit and can work with the association or manager so every affected unit gets dried, not just yours. Who pays for what is between the owners, the association and their insurers, and we stay out of that.

Slab leaks

A slab leak is a leak in a water or drain line under or inside the concrete floor. Signs include damp spots on the floor, a warm spot (on a hot water line), buckling wood or loose tile, a musty smell, or a water bill that jumps for no reason. A licensed plumber finds and fixes the pipe. We dry the flooring, walls and cabinets around it and remove materials that can't be dried.

Water heater, washing machine, dishwasher and ice maker leaks

Supply lines and appliances fail without warning, often behind or under the appliance where you can't see it, and the water runs under baseboards, cabinets and flooring. Shut off the water to the appliance, or the main, and have the hidden moisture measured instead of just mopping the floor.

Wet drywall and water inside walls

Drywall wicks water up from the floor and holds it inside the wall. If the water was clean and it's caught early, it can often be dried in place. Drywall that's soaked through, touched by contaminated water or already growing mold usually has to come out. We remove it and dry the wall cavity. Putting new drywall back is a job for your contractor.

Why the first 24 to 48 hours matter

Drywall, insulation, wood and carpet pad soak up water you can't see. The U.S. EPA advises drying water-damaged materials within 24 to 48 hours to help prevent mold growth. In South Florida's heat and humidity, that window is easy to miss.

That's why we measure moisture in walls, floors and cabinets instead of judging by what looks dry. Surfaces can feel dry while the material behind them is still wet.

Clean water, gray water and contaminated water

Not all water damage is the same, and the type of water decides what can be saved.

• Clean water, like a broken supply line. If we get to it quickly, many materials can be dried in place.
• Gray water, like a washing machine or dishwasher overflow. It carries soap, food and bacteria, so cleaning matters as much as drying.
• Contaminated water, like sewage, toilet overflows with waste, or floodwater from outside. Porous materials it touches usually have to be removed.

Homes, condos and commercial properties

We work in single-family homes and condos, and with property and facility managers at offices, retail stores, restaurants, medical offices and warehouses. On commercial jobs we plan the work so unaffected areas can stay open when it's safe to.

Insurance and payment

You pay us directly. We don't bill insurance companies, handle claims or advise on coverage. We give you documentation of the damage and the work that you can submit to your insurance company for reimbursement.

Your policy decides what you need to do and when, so check it or ask your agent. Stopping the water and drying the property shouldn't wait while you sort that out.

More on specific problems: AC Leak Water Damage.